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Case Monitoring
CONTINUOUS MONITORING
..monitoring the travel needs of each of our guests throughout their treatment period at our partner healthcare facilities.
Guarantee of Medical Expenses
WE GUARANTEE
.. the payments to the hospitals as our legal business liability.
On Your World Tour
WE GUIDE
..your world tour for your health! We bring our guests from all corners of the world together with the health services they are looking for.
MEDICAL REPATRIATION
AND EVACUATION
Depending on the patient’s condition and our clients request, we can arrange repatriation by either a commercial aircraft or an air ambulance. By taking the patients’ medical needs into consideration the best suitable flight route is arranged and medical clearance is obtained from the airlines.
TRAVEL ARRANGEMENTS
RE-SCHEDULING OF ITINERARIES
... and possibility for changing or upgrading original tickets are checked with the concerned airlines. Our on-call in-house travel agents can rearrange flight tickets, hotels, and taxi transfers any time.
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KNOW US
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HEALTH SERVICES
We manage both inpatient and outpatient cases in integration with our partner healthcare facilities.
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PRIORITIES
Marine Med Assistance relies on a wide network of health care and assistance providers to deliver the highest service quality and to respond to customer's needs in a timely and efficient way.
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COMPANY
Marine Med Assistance has the mission to provide efficient round the clock assistance to businesses and individuals , striving to offer the world best-in-class assistance services through strategic alliances with global leading companies and organizations.
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ABOUT US
Dedicated towards well-being of our customers.
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HOW WE WORK
We work by creating winning combinations exceptional relationships are at the heart of our business. Our focus on caring for customers and our long-term, sustainable network of associates around the world.
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OUR TEAM
Our team works for you and your customers Every member of our team is knowledgeable, responsive and results-driven. They focus on delivering excellent service to your customers and your business.
MARINE MED ASSISTANCE (MMA)
MMA provides a full range of services for crew members.
MEDICAL FITNESS CERTIFICATE FOR SEAFARERS
Seafarers are required to obtain a Health report to work on board, which indicates whether their health status is suitable. Wit
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COST CONTROL IN THE PORTS OF CALL
Fair PricingItemized billsPEME/REME examinations and certification
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A SEAFARER’S SATISFACTION
Moreover, a seafarer’s satisfaction with such quality medical assistance contributes to their efficiency on board and improves
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OUR DEDICATED COORDINATORS
Additionally, our dedicated coordinators will remain in constant communication with the crew member during this process to ensu
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THE MOST APPROPRIATE MEDICAL FACILITY
MMA will select the most appropriate medical facility based on our experience, and our medical team will agree on the optimized
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PORTS OF CALL MEDICAL MANAGEMENT
Our dedicated multilingual team of coordinators will assist with medical appointments and our medical team will review the trea
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MARINE MED ASSISTANCE SERVICES
CALL
MONITORING
GUARANTEE
POST-SURGERY
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MEDICAL REFERRAL / HOUSE CALL
Referral to relevant specıalısts at our partner healthcare facılıtıes based on the clıent’s unıque needs.
Arrangements for hospitalization at nearest and our partner healthcare facilities. In areas where so available, a doctor visit (in house-call) to the client at their hotel/residence can be arranged.
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CASE MONITORING
ContInuous monItorIng
.. in integration with our partner healthcare facilities, the patient’s medical condition and progress are monitored by an operator specifically assigned to each patient. Regular medical updates and medical reports are provided. All relevant documents are obtained along with updates on the medical expenses for medical cost containment.
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GUARANTEE OF MEDICAL EXPENSES
We guarantee the payments
to the hospitals as our legal business liability.
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POST-SURGERY CARE SERVICE
WHEN AFTER AN ILLNESS OR SURGERY
..in integration with our partner healthcare facilities, if the patient needs home care, a dedicated caregiver is provided for as long as necessary.